Join #GenteViva and let’s fly higher together! ✈️

Viva is the leading ultra-low-cost airline in the Americas, recognized as one of the most preferred, fun, and profitable airlines, with the youngest fleet in Latin America and one of the fastest-growing fleets worldwide.

We foster a culture of inclusion, passion, and transparency by challenging traditional ways of working, redefining the industry, and committing ourselves to service excellence and passenger safety.

Position: Loyalty Finance & Strategy Lead

This position will be responsible for driving the growth and performance of our loyalty program. Acting as an internal business consultant, this role will turn complex questions and loosely defined opportunities into structured analyses, business cases, and clear recommendations that support decision-making and the continued evolution of the program.

Key Responsibilities

• Analyze strategic opportunities related to growth, new products, markets, partnerships, and loyalty program performance.
• Develop business cases, financial models, and analyses to support strategic decisions.
• Consolidate and monitor financial and business KPIs, identifying deviations, risks, and opportunities.
• Drive performance management across the business unit by translating strategic objectives into measurable results and metrics.
• Develop recommendations and executive presentations for Directors, Vice Presidents, and other key stakeholders.
• Lead strategic workstreams from end to end, from defining the problem and developing hypotheses to delivering recommendations and supporting implementation.
• Evaluate the performance and value creation of commercial initiatives and new partnerships.
• Collaborate cross-functionally with Finance, Commercial, Data, and other teams to advance Doters’ strategic priorities.
• Support and guide other team members by structuring analyses and strengthening the quality of deliverables.

Requirements

• Bachelor’s degree in Finance, Economics, Engineering, Business Administration, or a related field.
• 3–4+ years of experience in Strategy, Finance, Business Planning, Consulting, Corporate Finance, or a similar field.
• Strong financial analysis, problem-solving, and structured-thinking skills.
• Experience developing business cases and financial models in Excel.
• Advanced proficiency in Excel and PowerPoint, with the ability to build executive-level presentations from scratch.
• Experience presenting analyses and recommendations to senior leaders and stakeholders.
• Experience in data analysis and SQL is preferred.
• Advanced English proficiency, with excellent verbal and written communication skills.
• Previous experience with loyalty programs is preferred.
• We are looking for an autonomous, organized, and curious professional with critical-thinking skills, learning agility, and a strong results-oriented mindset.

Benefits of Joining #GenteViva

• Flexible working hours and a hybrid work model.
• An incredible work environment: #TheBestPlaceToWork.
• Unlimited paid days off starting after your third month.
• Savings fund and savings plan.
• 30 days of year-end bonus.
• Staff Travel: Fly to any Viva destination at preferential rates for you and up to 12 family members or friends.
• MyIDTravel: Preferential fares with more than 20 airlines worldwide.
• Major medical insurance, life insurance, and 24/7 medical assistance for you and your family.
• Exclusive discounts at gyms, department stores, restaurants, universities, and more.
• Benefits above and beyond those required by law.

Viva is an equal opportunity employer. All qualified applicants will receive consideration without discrimination of any kind. All candidate information will be handled confidentially and in compliance with Mexican data-protection regulations. Your data will be used only for recruitment-related purposes.

#LI-GG1 #LI-HYBRID