Viva Culture

What makes us unique

We have a 4.0 culture

We have developed a work model that goes beyond collaboration. Here, innovation, continuous feedback, and autonomy are the drivers that power our operation. At Viva, we believe that delivering the best experience to our customers starts from within — by building championship teams that are aligned and committed to a shared purpose.

Ejes de acción

Championship team

We aim to strengthen Team Viva with the most innovative and talented people.
Simply flying

We empower freedom with responsibility to foster an owner’s mindset, collaboration, innovation, and fun.
Feedforward

Our new model is designed to be transparent and clear, to learn and build toward the future, and to communicate effectively. It enhances each team member’s performance and strengthens our culture and alignment with our future goals.
Empowerment

We develop leaders who empower their teams, promoting agile and effective decision-making. We believe in autonomy and in leadership that inspires trust and growth.

How we live our culture

#VivaSerTu

We believe in an environment where everyone feels valued and represented. Through our Diversity and Inclusion Committee, we work toward a more open, respectful, and authentic culture. We want Viva to be a place where you can truly be yourself!
Viva el cliente

Because “the customer comes first,” we created a program in which team members from any area join the frontline during peak seasons. This experience allows us to share stories that reflect the very best of our service.
“Viva el Cliente” is not just a program — it’s a culture of service and continuous improvement.
Activities that connect and inspire us

We celebrate meaningful dates and take part in events such as our Viva Run and Espacio Viva, while also engaging in initiatives that create a positive impact both within and beyond the organization. Every experience is an opportunity to share, grow, and strengthen the spirit that makes us unique!

Motor de Bienestar

For us, wellbeing is a priority and a key differentiator. That’s why, through our Motor de Bienestar, we care for three essential pillars: dignity, wellbeing, and development.

Here, we share the main dimensions on which we build programs and initiatives focused on promoting the physical, emotional, and social health of our teams.

Discover a little more about us

Testimonials #DeVivaVoz

What I value most about my job is being able to serve — helping our customers with whatever they need so they can travel with peace of mind. At Viva, I have grown professionally doing what I love, driven by its values and the culture of building championship teams.

Raúl Suárez

Sales Agent
For me, working at Viva is exciting — being in operations and learning its processes. Every day brings something new, and that’s what I enjoy most.

Luz Adriana Pacheco Salazar

Ramp Agent
Working at Viva is more than a job; it’s being part of a generational change in Mexican aviation. It’s writing a story with every takeoff, opening the sky to those who once only dreamed of it, and giving wings to those who never imagined flying.

Alejandro Rodriguez Casas

CCV Shift Supervisor